How Water Purifier Dealers Can Reduce Service Complaints

Every unit installed needs regular filter changes, periodic servicing, and instant breakdown response. With hundreds of households under AMC, tracking who's due for service becomes nearly impossible on spreadsheets — and that's usually where complaints start.

Complaint #1: 'You never told me my AMC expired'

Solved with automatic renewal alerts at 30, 15, and 7 days before expiry, sent to both your team and the client.

Complaint #2: 'Nobody came for the quarterly service'