Long warranties. Long relationships. Fully tracked.
Solar installations run for decades — Crystal CRM keeps every warranty, service record, and client relationship organized for the long haul.
Industry Context
Solar service cycles span years, not months
Panels, inverters, and batteries each have different warranty periods. A client might call about an inverter issue five years after installation — and your team needs to know instantly whether it's still covered.
Capability 01
Long-Term Warranty Tracking
Track separate warranty periods for panels, inverters, and batteries — each with accurate start and end dates.
- Multi-year warranty tracking per component
- Separate serial numbers for panels, inverters, batteries
- Clear visibility into what's still under warranty, years later
Capability 02
Performance & Maintenance Records
Log every maintenance visit and performance check over the system's lifetime — building a complete service history.
- Scheduled annual maintenance visits
- Field agent notes on system performance
- Historical record supporting warranty claims
Capability 03
Confident Support, Even Years Later
A client calling about a 4-year-old installation gets an agent who instantly knows the system's warranty status and service history.
- Instant warranty coverage lookup by component
- Full installation and service history on demand
- No searching through old paper files
Capability 04
Field Visits for Remote Installations
Solar installations are often in less accessible locations — GPS tracking confirms your technician actually made the trip.
- GPS-verified check-ins at installation sites
- Visit duration and outcome tracking
- Route visibility for managers coordinating remote visits
Works Seamlessly With