Every machine. Every page count. Fully tracked.
Manage printer and copier installations, usage-based AMC contracts, and service calls across every client office.
Industry Context
Printer AMC is a numbers business — literally
Most printer and copier contracts are priced per page, not just per year. Add multiple machines per office, toner replacements, and constant breakdown calls, and spreadsheets stop working fast.
Capability 01
Track Every Machine, Every Client Site
Printers, copiers, and scanners — each tracked individually, however many machines one client has.
- Serial number and model tracking per machine
- Multiple machines grouped under one client office
- Install date, warranty, and AMC terms recorded per unit
Capability 02
Usage-Based Contracts, Handled
Track page-count thresholds and consumable schedules alongside your standard AMC coverage.
- AMC terms linked to specific machines
- Toner and consumable replacement scheduling
- Coverage status shown instantly on every ticket
Capability 03
Faster Breakdown Response
A client calls about a jammed copier — your agent already knows the machine, its coverage, and its service history.
- Ticket auto-linked to the specific machine
- AMC coverage shown instantly — covered or chargeable
- Field visit or remote fix dispatched from the ticket
Capability 04
Renewals That Don't Get Missed
Multi-machine office contracts renew on time, every time — for you and your client.
- 30/15/7 day renewal alerts per contract
- Automatic client email reminders
- One-click renewal across multiple machines at once
Works Seamlessly With