From installation to filter replacement — fully tracked.
Manage RO/UV installations, AMC contracts, and service calls for every unit you've ever installed.
Industry Context
Water purifier agencies face a unique challenge
Every unit installed needs regular filter changes, periodic servicing, and instant breakdown response. With hundreds of households under AMC, tracking who's due for service — and who's still covered — becomes nearly impossible on spreadsheets.
Capability 01
Track Every Installation
Record the exact unit, serial number, and installation address for every purifier you deliver.
- RO/UV/UF unit tracking with serial numbers
- Installation address and floor/location details
- Warranty and AMC start dates recorded at delivery
Capability 02
Never Miss a Filter Change
Set your AMC's service frequency once — Crystal CRM schedules every quarterly visit automatically.
- Quarterly filter replacement scheduling
- Field agent reminders before each due date
- Complete service history per household
Capability 03
Instant Breakdown Response
Client calls saying their purifier isn't working — your agent already knows the unit, its AMC status, and its service history before picking up the details.
- Ticket auto-linked to the specific unit
- AMC coverage shown instantly — covered or chargeable
- Field visit scheduled directly from the ticket
Capability 04
AMC Renewal Made Simple
Renewal reminders reach both your team and your client — well before the contract lapses.
- 30/15/7 day renewal alerts
- Automatic client email reminders
- One-click renewal with updated pricing
Works Seamlessly With