Every generator. Every service hour. On record.
Manage DG set, UPS, and inverter installations with AMC contracts built around runtime, not just the calendar.
Industry Context
Power backup maintenance runs on hours, not just dates
Generators need servicing based on runtime hours, not just fixed calendar intervals — and a breakdown during a power cut is the worst possible time for it. Agencies need to track both usage and coverage, for every unit at every site.
Capability 01
Track Every Unit, Every Site
DG sets, UPS systems, and inverters — each recorded individually, wherever they're installed.
- Serial number and capacity (kVA) tracking per unit
- Site and location details recorded per installation
- AMC and warranty dates tracked from day one
Capability 02
Runtime-Based Service Scheduling
Log running hours and let Crystal CRM flag when a unit is due for service — not just on a fixed date.
- Runtime hour logging per generator
- Service due alerts based on usage, not just calendar
- Field engineer reminders before each due service
Capability 03
Emergency Breakdown Response
A generator fails during a power cut — your agent already knows the unit, its coverage, and its service history.
- Ticket auto-linked to the specific unit
- AMC coverage and last service shown instantly
- Nearest available technician dispatched immediately
Capability 04
Renewals That Keep Backup Power Reliable
Never let a critical AMC lapse — for a client, that could mean no backup power when it matters most.
- 30/15/7 day renewal alerts
- Automatic client email reminders
- One-click renewal with updated pricing
Works Seamlessly With