Simple pricing. No surprises.

An agent is any team member who logs into Crystal CRM — whether they handle sales, support, or field visits.

Free covers the core essentials — CRM, quotations, AMC tracking, and support desk — for a single agent. Paid adds the AI Assistant, marketing campaigns, field operations with GPS tracking, planned maintenance scheduling, document management, and advanced reporting for your whole team.

Yes — Paid plans start at a minimum of 5 agents, billed at ₹299/agent/month (or ₹269/agent/mo billed annually). There's no upper limit on how many agents you can add.

Free is limited to 1 agent. To add more, you'll move to the Paid plan — which starts at a minimum of 5 agents. If your team is smaller than that, you'll still be billed for 5 to start; your data and history carry over seamlessly.

No. There are no setup fees or hidden charges — you pay only for the number of agents on your account.

Yes, you can switch billing cycles at any time from your account settings.

Agencies with 20+ agents can contact our sales team for custom pricing.

Your data remains accessible for 30 days after cancellation, giving you time to export anything you need.

Yes — you can trial all Paid plan features before committing, no credit card required upfront.